Open Government Act
The Open Government Act (‘Woo’) gives everyone the right of access to goverment information. The Act requires the government to disclose important documents and make them available to the public. You have the right to ask information from us by submitting a ‘Woo request’. We will then disclose that information, unless we are prohibited to do so for another reason.
How long before you get a response?
You will receive a response to your request within 4 weeks. In some circumstances, this period can be extended by a further 2 weeks.
If it takes longer for us to respond, we will let you know in writing within the first 4 weeks and explain why we need more time.
If we need further information from you about your request, we will contact you within the first 2 weeks.
How to submit a Woo request
First, fill in all the questions on the form. You will then be asked to submit the form online or print it and send it by post.
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Submitting a request by letter
If you do not wish to use the form, you can send your Woo request by letter to:
Sociale Verzekeringsbank
Ter attentie van Bedrijfsjuridische Dienst
Van Heuven Goedhartlaan 1
1181 KJ Amstelveen
The Netherlands
Woo requests sent by email or fax, or via My SVB or social media cannot not be accepted. This also applies for requests for review and notices of default relating to a Woo request.
Read more about the Woo
You can find more information on the Open Government Act (Woo) and about ‘Woo requests’ on the Dutch government website.
If you have any questions
If you have any questions, please contact us on woocontact@svb.nl. Our Woo officer will answer your questions. Please note that this email address is not meant for submitting Woo requests.