Step-by-step explanation

What happens when you apply to us for child benefit at twice the basic rate? See the step-by-step explanation below.

  1. Step 1: You submit the claim to us

    Child benefit at twice the basic rate can only be claimed by the person who has claimed child benefit at the basic rate.

  1. Step 2: We ask the Care Needs Assessment Centre (CIZ) to carry out an assessment

    Does your child need extensive care ?

  1. Step 3: You fill in the forms the CIZ sends you

    The CIZ will ask you to fill in a detailed information form and an authorisation form, within 4 weeks. When you have finished, send both forms back to the CIZ along with information relating to your child’s illness or disorder.

  1. Step 4: You receive a confirmation letter from the CIZ

    Within 1 week after receiving the completed forms and information from you, the CIZ will send you a letter to confirm that they will start assessing your child’s needs.

  1. Step 5: The CIZ formulates its opinion.

    The CIZ makes a thorough assessment of your child’s situation. They will phone you if they need any additional information. They will also phone you if they think they may have to give a negative opinion.

  1. Step 6: You will receive a letter from the CIZ

    The letter will inform you of the CIZ’s opinion.

  1. Step 7: The CIZ sends their opinion to the SVB online

    The SVB will decide whether or not your child qualifies for child benefit at twice the basic rate, taking account of the CIZ’s opinion.

  1. Step 8: We will send you our decision

    You will receive our decision within 8 weeks of the date of your application. If the CIZ needs more time to issue an opinion, we will let you know in writing.

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