Integrity
The SVB is defined by integrity because we are firmly committed to our standing as an organisation people can trust now and in the future. This means that we are honest, respectful and transparent. We work on our integrity every single day to ensure that people continue to trust us.
Integrity at the SVB
Integrity means that:
- we handle our clients’ data with the utmost care and strictest confidentiality
- we do not make improper use of our clients’ data
- our employees carry out their work correctly and fairly
Integrity is essential to us. Since 1 January 2020, all our staff have civil servant status. This means that they have taken an oath or a pledge to carry out their work with honesty and integrity.
Code of Conduct
The ‘SVB Code of Conduct’ describes the concept of integrity, explains why integrity is so important, and provides our staff with guidelines regarding integrity.
Integrity breaches
A breach of integrity means any conduct that contravenes the rules and arrangements in place at the SVB. These rules and arrangements are set out in the SVB Code of Conduct and in the law.
Examples of breaches of integrity include:
- criminal offences such as theft and fraud
- inappropriate behaviour, for example any act involving the use of abusive language, insults, violence, discrimination, bullying, or sexual or other harassment
- conflict of interest
- abuse of confidential and other information, for example unauthorised access to SVB systems
- misuse of SVB resources
- instances of abuse that have a major impact on the public interest
Reporting integrity breaches
You should report integrity breaches as soon as possible. Where necessary, we will launch an internal investigation. You can schedule an appointment or contact us by email at: meldpuntintegriteit@svb.nl.
Accountability with regard to integrity
Read more about integrity in our annual reports on the page ‘Accountability and publications’.