Consultation sessions by the Bureau for German Affairs

If you have any questions, you can make an appointment for 1 of our consultation sessions. These in-person sessions are held at various locations.

Consultation sessions for 2026

The consultation sessions in Bad Nieuweschans will be held every third Wednesday of the month. To make an appointment, call the Cross-Border Information Point for the Ems-Dollart Region (EDR) in Bad Nieuweschans on +31 597 521818

If you want to speak to a consultant from BDZ outside of the scheduled consultation sessions, please get in touch with us or make an appointment for a video call.

If you have any questions, our consultants will be present at the following consultation sessions in the border region. For each location, you can contact the office concerned to make an appointment. If you want to speak to a consultant from BDZ outside of the scheduled consultation sessions, please get in touch with us or make an appointment for a video call.

To make an appointment, call the Euroregion :

You can also contact us directly. If you send your questions using our online contact form, we will reply by email or telephone.

Find out more about our consultation sessions

For more information about our consultation sessions, select a subject.

You can ask questions about the following subjects:

  • the rules that are relevant for you (this is called ‘applicable legislation’)
  • your health insurance
  • child benefit (AKW) 
  • old-age pension 
  • unemployment benefit, sickness benefit and incapacity benefit
If you attend a consultation session, bring along any documents that might be relevant.

For tax-related questions, please contact the Cross-Border Employment and Enterprise team (GWO team), which is a collaboration between the Dutch Tax Administration (Belastingdienst) and the German Finanzamt. 

From the Netherlands, call 0800 024 1212
From Germany, call 0800 101 1353

Consultation sessions – addresses:

  • Aalten: Gemeentehuis (Town Hall), Markt 7, 7121 CS Aalten
  • Bad Nieuweschans: Ems-Dollart Region (EDR), Bunderpoort 14, 9693 ZG Bad Nieuweschans
  • Bocholt: Europa-Haus, Adenauerallee 59, 46399 Bocholt, Germany
  • Glanerbrug: Gronausestraat 1258-1260, 7534 AV Glanerbrug
  • Hardenberg: Gemeentehuis (Town Hall), Stephanuspark 1, 7772 HZ Hardenberg
  • Herzogenrath/Kerkrade: Eurode Business Center, Eurode-Park 1, 52134 Herzogenrath/6461 KB Kerkrade
  • Cleves: Rhine-Waal Euroregion, Emmericher Str. 24, 47533 Kleve, Germany
  • Nordhorn: Nino Hochbau Kompetenzzentrum, Nino Allee 11, 48529 Nordhorn, Germany
  • Venlo: UWV WERKbedrijf, Prinsessesingel 10, 5911 HT Venlo
  • Winterswijk: Gemeentehuis (Town Hall), Stationsstraat 25, 7101 GH Winterswijk

View the dates, locations and times of our consultation sessions.

Consultation sessions by the Bureau for German Affairs
Dates Location Time For appointments, contact
14 January 2026 Herzogenrath, Germany 10 a.m. to 4 p.m. Cross-Border Information Point for the Meuse-Rhine Euroregion
21 January 2026 Bad Nieuweschans 10 a.m. to 4 p.m. Cross-Border Information Point for the Ems-Dollart Region (EDR), Bad Nieuweschans
27 January 2026 Cleves, Germany 9 a.m. to 1 p.m. Cross-Border Information Point for the Rhine-Waal Euroregion
2 February 2026 Winterswijk 2 p.m. to 6 p.m. Cross-Border Information Point for the Enschede-Gronau Euroregion
5 February 2026 Familienleistung for the Ems-Dollart Region (EDR) (digital) 9 a.m. to 4 p.m. Cross-Border Information Point for the Meuse-Rhine-North Euroregion
6 February 2026 Venlo 9 a.m. to 4 p.m. Cross-Border Information Point for the Meuse-Rhine-North Euroregion
18 February 2026 Bad Nieuweschans 10 a.m. to 4 p.m. Cross-Border Information Point for the Ems-Dollart Region (EDR), Bad Nieuweschans
18 February 2026 Herzogenrath, Germany 10 a.m. to 4 p.m. Cross-Border Information Point for the Meuse-Rhine Euroregion
24 February 2026 Cleves, Germany 9 a.m. to 1 p.m. Cross-Border Information Point for the Rhine-Waal Euroregion
6 March 2026 Venlo 9 a.m. to 4 p.m. Cross-Border Information Point for the Meuse-Rhine-North Euroregion
9 March 2026 Glanerbrug 10 a.m. to 2 p.m. Cross-Border Information Point for the Enschede-Gronau Euroregion
18 March 2026 Bad Nieuweschans 10 a.m. to 4 p.m. Cross-Border Information Point for the Ems-Dollart Region (EDR), Bad Nieuweschans
18 March 2026 Familienleistung (digital), Aachen 10 a.m. to 2 p.m. Cross-Border Information Point for the Meuse-Rhine Euroregion
25 March 2026 Herzogenrath, Germany 10 a.m. to 4 p.m. Cross-Border Information Point for the Meuse-Rhine Euroregion
31 March 2026 Cleves, Germany 9 a.m. to 1 p.m. Cross-Border Information Point for the Rhine-Waal Euroregion
10 April 2026 Venlo 9 a.m. to 4 p.m. Cross-Border Information Point for the Meuse-Rhine-North Euroregion
13 April 2026 Hardenberg 10 a.m. to 2 p.m. Cross-Border Information Point for the Enschede-Gronau Euroregion
15 April 2026 Bad Nieuweschans 10 a.m. to 4 p.m. Cross-Border Information Point for the Ems-Dollart Region (EDR), Bad Nieuweschans
28 April 2026 Cleves, Germany 9 a.m. to 1 p.m. Cross-Border Information Point for the Rhine-Waal Euroregion
29 April 2026 Herzogenrath, Germany 10 a.m. to 4 p.m. Cross-Border Information Point for the Meuse-Rhine Euroregion
8 May 2026 Venlo 9 a.m. to 4 p.m. Cross-Border Information Point for the Meuse-Rhine-North Euroregion
11 May 2026 Glanerbrug 10 a.m. to 2 p.m. Cross-Border Information Point for the Enschede-Gronau Euroregion
20 May 2026 Bad Nieuwschans 10 a.m. to 4 p.m. Cross-Border Information Point for the Ems-Dollart Region (EDR), Bad Nieuweschans
26 May 2026 Cleves, Germany 9 a.m. to 1 p.m. Cross-Border Information Point for the Rhine-Waal Euroregion
27 May 2026 Herzogenrath, Germany 10 a.m. to 4 p.m. Cross-Border Information Point for the Meuse-Rhine Euroregion
1 June 2026 Aalten 10 a.m. to 2 p.m. Cross-Border Information Point for the Enschede-Gronau Euroregion
10 June 2026 Familienleistung (digital), Gronau 9 a.m. to 5 p.m. Cross-Border Information Point for the Enschede-Gronau Euroregion
12 June 2026 Venlo 9 a.m. to 4 p.m. Cross-Border Information Point for the Meuse-Rhine-North Euroregion
17 June 2026 Bad Nieuweschans 10 a.m. to 4 p.m. Cross-Border Information Point for the Ems-Dollart Region (EDR), Bad Nieuweschans
30 June 2026 Cleves, Germany 9 a.m. to 1 p.m. Cross-Border Information Point for the Rhine-Waal Euroregion
1 July 2026 Herzogenrath, Germany 10 a.m. to 4 p.m. Cross-Border Information Point for the Meuse-Rhine Euroregion
10 July 2026 Venlo 9 a.m. to 4 p.m. Cross-Border Information Point for the Meuse-Rhine-North Euroregion
2 September 2026 Herzogenrath (together with DRV) 10 a.m. to 4 p.m. Cross-Border Information Point for the Meuse-Rhine Euroregion
4 September 2026 Venlo 9 a.m. to 4 p.m. Cross-Border Information Point for the Meuse-Rhine-North Euroregion
15 September 2026 Nordhorn, Germany 10 a.m. to 2 p.m. Cross-Border Information Point for the Enschede-Gronau Euroregion
16 September 2026 Bad Nieuweschans (together with DRV) 10 a.m. to 4 p.m. Cross-Border Information Point for the Ems-Dollart Region (EDR), Bad Nieuweschans
16 September 2026 Familienleistung (digital), Cleves 10 a.m. to 4 p.m. Cross-Border Information Point for the Rhine-Waal Euroregion
29 September 2026 Cleves, Germany 9 a.m. to 1 p.m. Cross-Border Information Point for the Rhine-Waal Euroregion
7 October 2026 Herzogenrath, Germany 10 a.m. to 4 p.m. Cross-Border Information Point for the Meuse-Rhine Euroregion
9 October 2026 Venlo 9 a.m. to 4 p.m. Cross-Border Information Point for the Meuse-Rhine-North Euroregion
12 October 2026 Glanerbrug 10 a.m. to 2 p.m. Cross-Border Information Point for the Enschede-Gronau Euroregion
21 October 2026 Bad Nieuweschans 10 a.m. to 4 p.m. Cross-Border Information Point for the Ems-Dollart Region (EDR), Bad Nieuweschans
27 October 2026 Cleves, Germany 9 a.m. to 1 p.m. Cross-Border Information Point for the Rhine-Waal Euroregion
2 November 2026 Bocholt, Germany 10 a.m. to 2 p.m. Cross-Border Information Point for the Enschede-Gronau Euroregion
11 November 2026 Herzogenrath (together with DRV) 10 a.m. to 4 p.m. Cross-Border Information Point for the Meuse-Rhine Euroregion
11 November 2026 Familienleistung (digital), Gladbach 9 a.m. to 5 p.m. Cross-Border Information Point for the Meuse-Rhine-North Euroregion
13 November 2026 Venlo 9 a.m. to 4 p.m. Cross-Border Information Point for the Meuse-Rhine-North Euroregion
18 November 2026 Bad Nieuweschans 10 a.m. to 4 p.m. Cross-Border Information Point for the Ems-Dollart Region (EDR), Bad Nieuweschans
24 November 2026 Cleves, Germany 9 a.m. to 1 p.m. Cross-Border Information Point for the Rhine-Waal Euroregion
7 December 2026 Glanerbrug 10 a.m. to 2 p.m. Cross-Border Information Point for the Enschede-Gronau Euroregion
9 December 2026 Bad Nieuweschans 10 a.m. to 4 p.m. Cross-Border Information Point for the Ems-Dollart Region (EDR), Bad Nieuweschans
11 December 2026 Venlo 9 a.m. to 4 p.m. Cross-Border Information Point for the Meuse-Rhine-North Euroregion
16 December 2026 Herzogenrath, Germany 10 a.m. to 4 p.m. Cross-Border Information Point for the Meuse-Rhine Euroregion

The different Cross-Border Information Points also hold consultation sessions and meetings at other times. A full list of dates and locations is available on the Cross-Border Information Points website. You can also see whether the Bureau for German Affairs (BDZ) will be present at the consultation sessions.