Consultation sessions by the Bureau for German Affairs

If you have any questions, you can make an appointment for one of our consultation sessions. These in-person sessions are held at various locations.

Consultation sessions in 2025

The consultation sessions in Bad Nieuweschans will be held every third Wednesday of the month. To make an appointment, call GrensInfoPunt Eems-Dollard Euroregion (EDR) in Bad Nieuweschans on +31 597 521818

If you want to speak to a consultant from BDZ outside of the scheduled consultation sessions, please get in touch with us or make an appointment for a video call.

The rest of the consultation sessions are mostly being held at the planned locations. If only a few people register for a session, it may be held online. You can make an appointment by calling your Euregion :

You can also contact us directly. If you send your questions using our online contact form, we will reply by email or telephone.

Find out more about our consultation sessions

For more information about our consultation sessions, select a subject.

You can ask questions about the following subjects:

  • the rules that are relevant for you (this is called ‘applicable legislation’)
  • your health insurance
  • child benefit 
  • old-age pension 
  • unemployment benefit, sickness benefit and incapacity benefit
If you visit a consultation session, bring along any documents that might be relevant.

For tax questions, please contact the Cross-Border Employment and Enterprise team (GWO team), which is a collaboration between the Dutch Tax Administration (Belastingdienst) and the German Finanzamt. 

From the Netherlands, call 0800 024 1212
From Germany, call 0800 101 1353

Consultation sessions - addresses:

  • Aalten: Gemeentehuis (Town Hall), Markt 7, 7121 CS Aalten
  • Bad Nieuweschans: Eems Dollard Region (EDR), Bunderpoort 14, 9693 ZG Bad Nieuweschans
  • Bocholt: Europa-Haus, Adenauerallee 59, 46399 Bocholt, Germany
  • Glanerbrug: Gronausestraat 1258-1260, 7534 AV Glanerbrug
  • Hardenberg: Gemeentehuis (Town Hall), Stephanuspark 1, 7772 HZ Hardenberg
  • Herzogenrath/Kerkrade: Eurode Business Center, Eurode-Park 1, 52134 Herzogenrath/6461 KB Kerkrade
  • Cleves: Rhine-Waal Euregion, Emmericher Str. 24, 47533 Kleve, Germany
  • Nordhorn: Nino Hochbau Kompetenzzentrum, Nino Allee 11, 48529 Nordhorn, Germany
  • Venlo: UWV WERKbedrijf, Prinsessesingel 10, 5911 HT Venlo
  • Winterswijk: Gemeentehuis (Town Hall), Stationsstraat 25, 7101 GH Winterswijk

View the dates, locations and times of our consultation sessions.

Consultation sessions by the Bureau for German Affairs
Dates Location Time For appointments, contact
6 January 2025 Glanerbrug 10 a.m. to 2 p.m. GrensInfoPunt Enschede/Gronau Euroregion
10 January 2025 Venlo 9 a.m. to 4 p.m. GrensInfoPunt Meuse-Rhine-North Euroregion
15 January 2025 Herzogenrath (together with DRV) 10 a.m. to 4 p.m. GrensInfoPunt Meuse-Rhine Euroregion
15 January 2025 Bad Nieuweschans 10 a.m. to 4 p.m. GrensInfoPunt Bad Nieuweschans: Eems Dollard Region (EDR)
28 January 2025 Cleves, Germany 9 a.m. to 1 p.m. GrensInfoPunt Rhine-Waal Euroregion
3 February 2025 Winterswijk 2 p.m. to 6 p.m. GrensInfoPunt Enschede/Gronau Euroregion
5 February 2025 Familienleistung EDR 9 a.m. to 4.30 p.m. GrensInfoPunt Bad Nieuweschans: Eems Dollard Region (EDR)
7 February 2025 Venlo 9 a.m. to 4 p.m. GrensInfoPunt Meuse-Rhine-North Euroregion
12 February 2025 Herzogenrath, Germany 10 a.m. to 4 p.m. GrensInfoPunt Meuse-Rhine Euroregion
19 February 2025 Bad Nieuweschans (together with DRV) 10 a.m. to 4 p.m. GrensInfoPunt Bad Nieuweschans: Eems Dollard Region (EDR)
25 February 2025 Cleves, Germany 9 a.m. to 1 p.m. GrensInfoPunt Rhine-Waal Euroregion
7 March 2025 Venlo 9 a.m. to 4 p.m. GrensInfoPunt Meuse-Rhine-North Euroregion
12 March 2025 Herzogenrath (together with DRV) 10 a.m. to 4 p.m. GrensInfoPunt Meuse-Rhine Euroregion
17 March 2025 Glanerbrug 10 a.m. to 2 p.m. GrensInfoPunt Enschede/Gronau Euroregion
19 March 2025 Bad Nieuweschans 10 a.m. to 4 p.m. GrensInfoPunt Bad Nieuweschans: Eems Dollard Region (EDR)
25 March 2025 Cleves, Germany 9 a.m. to 1 p.m. GrensInfoPunt Rhine-Waal Euroregion
26 March 2025 Familienleistung Aachen 9 a.m. to 5 p.m. GrensInfoPunt Meuse-Rhine Euroregion
4 April 2025 Venlo 9 a.m. to 4 p.m. GrensInfoPunt Meuse-Rhine-North Euroregion
7 April 2025 Hardenberg 10 a.m. to 2 p.m. GrensInfoPunt Enschede/Gronau Euroregion
9 April 2025 Herzogenrath, Germany 10 a.m. to 4 p.m. GrensInfoPunt Meuse-Rhine Euroregion
16 April 2025 Bad Nieuweschans (together with DRV) 10 a.m. to 4 p.m. GrensInfoPunt Bad Nieuweschans: Eems Dollard Region (EDR)
29 April 2025 Cleves, Germany 9 a.m. to 1 p.m. GrensInfoPunt Rhine-Waal Euroregion
9 May 2025 Venlo 9 a.m. to 4 p.m. GrensInfoPunt Meuse-Rhine-North Euroregion
12 May 2025 Glanerbrug 10 a.m. to 2 p.m. GrensInfoPunt Enschede/Gronau Euroregion
21 May 2025 Herzogenrath (together with DRV) 10 a.m. to 4 p.m. GrensInfoPunt Meuse-Rhine Euroregion
21 May 2025 Bad Nieuweschans 10 a.m. to 4 p.m. GrensInfoPunt Bad Nieuweschans: Eems Dollard Region (EDR)
27 May 2025 Cleves, Germany 9 a.m. to 1 p.m. GrensInfoPunt Rhine-Waal Euroregion
2 June 2025 Aalten 10 a.m. to 2 p.m. GrensInfoPunt Enschede/Gronau Euroregion
6 June 2025 Venlo 9 a.m. to 4 p.m. GrensInfoPunt Meuse-Rhine-North Euroregion
11 June 2025 Familienleistung Gronau 9 a.m. to 5 p.m. GrensInfoPunt Enschede/Gronau Euroregion
18 June 2025 Bad Nieuweschans 10 a.m. to 4 p.m. GrensInfoPunt Bad Nieuweschans: Eems Dollard Region (EDR)
24 June 2025 Cleves, Germany 9 a.m. to 1 p.m. GrensInfoPunt Rhine-Waal Euroregion
25 June 2025 Herzogenrath, Germany 10 a.m. to 4 p.m. GrensInfoPunt Meuse-Rhine Euroregion
4 July 2025 Venlo 9 a.m. to 4 p.m. GrensInfoPunt Meuse-Rhine-North Euroregion
1 September 2025 Nordhorn, Germany 10 a.m. to 2 p.m. GrensInfoPunt Enschede/Gronau Euroregion
5 September 2025 Venlo 9 a.m. to 4 p.m. GrensInfoPunt Meuse-Rhine-North Euroregion
10 September 2025 Herzogenrath (together with DRV) 10 a.m. to 4 p.m. GrensInfoPunt Meuse-Rhine Euroregion
10 September 2025 Familienleistung Kleve 9 a.m. to 5 p.m. GrensInfoPunt Rhine-Waal Euroregion
17 September 2025 Bad Nieuweschans (together with DRV) 10 a.m. to 4 p.m. GrensInfoPunt Bad Nieuweschans: Eems Dollard Region (EDR)
30 September 2025 Cleves, Germany 9 a.m. to 1 p.m. GrensInfoPunt Rhine-Waal Euroregion
6 October 2025 Glanerbrug 10 a.m. to 2 p.m. GrensInfoPunt Enschede/Gronau Euroregion
10 October 2025 Venlo 9 a.m. to 4 p.m. GrensInfoPunt Meuse-Rhine-North Euroregion
15 October 2025 Herzogenrath, Germany 10 a.m. to 4 p.m. GrensInfoPunt Meuse-Rhine Euroregion
15 October 2025 Bad Nieuweschans 10 a.m. to 4 p.m. GrensInfoPunt Bad Nieuweschans: Eems Dollard Region (EDR)
28 October 2025 Cleves, Germany 9 a.m. to 1 p.m. GrensInfoPunt Rhine-Waal Euroregion
3 November 2025 Bocholt, Germany 10 a.m. to 2 p.m. GrensInfoPunt Enschede/Gronau Euroregion
7 November 2025 Venlo 9 a.m. to 4 p.m. GrensInfoPunt Meuse-Rhine-North Euroregion
12 November 2025 Herzogenrath (together with DRV) 10 a.m. to 4 p.m. GrensInfoPunt Meuse-Rhine Euroregion
12 November 2025 Familienleistung Gladbach 9 a.m. to 5 p.m. GrensInfoPunt Meuse-Rhine-North Euroregion
19 November 2025 Bad Nieuweschans (together with DRV) 10 a.m. to 4 p.m. GrensInfoPunt Bad Nieuweschans: Eems Dollard Region (EDR)
25 November 2025 Cleves, Germany 9 a.m. to 1 p.m. GrensInfoPunt Rhine-Waal Euroregion
1 December 2025 Glanerbrug 10 a.m. to 2 p.m. GrensInfoPunt Enschede/Gronau Euroregion
5 December 2025 Venlo 9 a.m. to 4 p.m. GrensInfoPunt Meuse-Rhine-North Euroregion
10 December 2025 Herzogenrath, Germany 10 a.m. to 4 p.m. GrensInfoPunt Meuse-Rhine Euroregion
10 December 2025 Bad Nieuweschans (together with DRV) 10 a.m. to 4 p.m. GrensInfoPunt Bad Nieuweschans: Eems Dollard Region (EDR)

The different GrensInfoPunt centres organise consultation sessions and meetings at other times too. A full list of dates and locations is available on the GrensInfoPunten website. You can also see whether the Bureau for German Affairs (BDZ) will be present at the consultation sessions.