Review and appeal
For questions about a decision
If you have a question about a decision, or if we have rejected your claim and you would like to know more about our reasons, please contact our V&O department.
If you disagree with a decision
If you do not agree with our decision, you can submit a request for review within 6 weeks.
If you live outside the Netherlands, you have 13 weeks in which to submit a request for review.
Write us a letter stating that you do not agree with our decision. Your letter must give:
- your name and address
- the date that you write the letter
- the correspondence number of the decision letter
- the decision you are objecting to
- your reasons for not agreeing with the decision
- whether you would like to explain your objections to us in person
- your signature
You can authorise someone to write the letter for you. In that case, you must also send a completed authorisation form with your request for review.
Appealing a review decision
If you disagree with our decision on your request for review, you can appeal to the Central Appeals Tribunal (CRvB) in Utrecht within 6 weeks (13 weeks if you live outside the Netherlands). You will have to pay a fee for this. You can read more about this in the review decision letter.